Production Times

When we receive an order, we will start production within 1 business days.The production completion time is expected to be within 2 business days.*Production times do not include time in transit.

Shipping Prices & Transit Times

DROLLX.com currently ships with United States Postal Service (USPS) and UPS. We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Transit times range from 1-7 business days.

For orders totaling $19.90 or less, the standard shipping fee is $6.90. Orders over $19.90 qualify for free standard shipping. If you prefer to receive your items sooner, you can opt for faster shipping at a cost of $19.90. The delivery time for faster shipping is typically 1-3 business days.

Return Policy

At DrollX, we take pride in delivering high-quality customized products tailored to our customers’ preferences. Due to the bespoke nature of our offerings, we regret to inform you that we do not accept returns or offer refunds for change of mind or dissatisfaction with the product.

However, in the unlikely event that your order arrives damaged during transit, we are committed to ensuring your satisfaction. Please promptly contact our customer service team with photographic evidence of the damage, and we will swiftly arrange for a replacement to be reproduced and shipped to you at no additional cost.

Our aim is to provide you with a seamless shopping experience and products that exceed your expectations. If you have any questions or concerns regarding your order, please don’t hesitate to reach out to us at droll@drollx.com, and we’ll be more than happy to assist you.

Thank you for choosing DrollX for your customized needs.